Re: [Expert] Replacement printer not working (MDV 2006)

[John Clarke]

On Saturday 29 July 2006 16:36, Angelo Naselli wrote:
> Alle 11:43, sabato 29 luglio 2006, John Clarke ha scritto:
> > My wife's HP PSC 2355 printer/scanner/copier developed a fault and was
> > replaced by HP with another PSC 2355. She plugged it in and expected it
> > to work as it is identical to the previously installed and working
> > printer. However it will copy (standalone) , it will scan but it will not
> > print. I have to go to her workplace to sort this out so have not
> > actually looked into the problem yet.  I suspect that it is simply that
> > something is stuck in the printer queue due to the fault developing
> > during printing but before I spend my Sunday morning tearing my hair out,
> > has anyone got any other thoughts ?
>
> well check in your cups configuration homapege
> http://localhost:631/printers
> if your printer is active or not and you can
> eventually check and clean your printer queue.
>
> Angelo
Following up as it may assist someone else, it was quite simple, cups was 
trying to initialize the original printer which was of course no longer 
there. Deleting the original printer solved it. I was a little surprised to 
see that although the printers are identical, when the replacement printer 
was attached it was registered as a new printer. It would appear that 
printers are identified not only by make/model but by serial number also.